Introduction

Bat Survey For Planning is committed to protecting your personal information and complying with the General Data Protection Regulations (GDPR). This policy describes how we collect, use, store and disclose your personal information.

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What Does this Privacy Policy Cover?

This Privacy Policy applies only to your use of our Site. This Site may contain links to other websites. It is important to note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites

By using our site you agree to accept this privacy policy. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.

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What type of information do you collect?

We may collect some or all of the following data. 

• name;

• business/company name;

•  contact information such as email addresses and telephone numbers;

• IP address;

• web browser type and version;

• operating system;

• a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

• details of your development.

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How do you store, use, share and disclose your site visitors' personal information?

All personal data is processed and stored securely, for no longer than is necessary:

• The information you provide to us when requesting a quote will be retained for up to 7 years. If you instruct us to carry out work for you, your client file will stay on record for an indefinite period to manage our relationship with you.

• We may need to share your information with professional advisors, local authorities and public bodies in order to provide you with the service you have requested from Us.

• All personal information we have about you is stored on secure servers operated by us and third party service providers. These third party service providers have access to your personal information needed to perform their functions, but may not use it for other purposes. We ensure that these third party service providers will only process your personal data in accordance with this policy and applicable Data Protection legislation.

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Bat Survey For Planning uses the following personal information about you:

• To identify who you are when you contact us;

• To provide you with the  services you have requested and to understand what services you may be interested in;

• To contact you regarding quotes, consultation and general enquiries;

• To improve our services and to carry out customer surveys

• To send you marketing information about our service

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How will we contact you?

We may contact you regarding quotes, consultation, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company. For these purposes we may contact you via email, telephone, text messages, and postal mail unless you have told us not to.

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Your Rights

You have the following rights in connection with your personal information processed by us:

• Access – you can request access to your personal information and further details about how your personal information is handled by us.

• Object – you have the right to object to our processing of your personal information for direct marketing purposes or where the processing isn’t necessary for the purposes of the legitimate interests pursued by us or by a third party

• Rectification – you can request rectification of any incorrect personal data held about you

• Erasure – you can request erasure of any personal data where the processing isn’t necessary for the purposes of the legitimate interests pursued by us or by a third party.

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If you do not want us to process your data anymore, please contact us at info@batsurveyforplanning.co.uk or send us mail to: Astute Ecology, Oakhurst House, 57 Ashbourne Rd, Derby DE22 3FS.